Product Description

Motorola HMN9038 Headset with Boom Mic

The Motorola HMN9038 headset with boom mic is one of the many hands free headsets offered by Motorola. This unit will work with the hands free VOX capable radios. The Motorola HMN9038 Headset is ideal in high noise, high traffic environment. The HMN9038 headset by Motorola is used by Old Navy and Gap Stores to help customers easily identify staff.

The Motorola HMN9038 is a VOX (voice activated) compatible headset meaning you can use this headset without pushing a button on the radio to speak, hands free communication.* 

The Motorola HMN9038 headset is covered by a one year replacement warranty.  

The Motorola HMN9038 is also known as the Motorola 53865 headset, HMN9038A, and HMN9038B.

The Motorola HMN9038 is compatible with following Motorola Two-Way radio models:

Motorola CLS Series: CLS1110, CLS1410, Motorola RDX Series: RDU2020, RDU2080d, RDU4100, RDU4160d, RDV2020, RDV2080d, RDV5100, RDM2020, RDM2080D, Motorola RM Series: RMM2080, RMU2040, RMU2080, RMU2080D, RMV2080, Motorola DTR Series: DTR410, DTR550, DTR650, Motorola AX Series: AXU4100, AXV5100, Motorola XTN Series: XU1100, XU2100, XU2600, XV1100, XV2100, XV2600, Motorola M Series: MU22CV, MU22CVS, MV11C, MV24CVS, MV24CVST, VL50, CP110, SP10, SP21, CP125 and SP50 two way radios.

*Please note: not all Motorola two way radios are VOX capable such as the Motorola CLS1110.  The Motorola RDX Series non display two way radios require the VOX feature to be activated using the RDX series programming software and Motorola RKN4155 programming cable.  The Motorola HMN9038 earpiece does work with all of the above two way radios by using the push-to-talk button on the two way radio.  Please contact Two Way Radio Center with any questions. 

For the Motorola 53865 headset to work correctly with your Motorola two way radio follow the below steps:

1. Your Motorola two way radio must be turned off
2. Firmly connect your Motorola 53865 earpiece to the Motorola 2 way radio.  You may feel a double click.  At this point the Motorola 53865 headset should not be able to be tugged out easily.
3. Now that the Motorola 53865 headset is firmly connected you may turn on your Motorola two-way radio and the earpiece should work correctly.  
4. Now you should be able to listen through your new Motorola 53865 headset and transmit to other two way radios through the headset.
5. Enjoy your new Motorola 53865 headset.  

Common earpiece issues due to incorrect installation include intermittent operation or the earpiece possibly not operating at all.

If the Motorola 53865 earpiece is not working correctly complete steps 1-3 or contact Two Way Radio Center for further assistance.